FAQs


Can I schedule alerts for equipment that is not always in use?
Answer
Does My Sensor Or Equipment Need To Be Replaced?
Q: Does My Sensor Or Equipment Need To Be Replaced? A: More than likely we've already started the Return Material Authorization (RMA) process for y...
What Is "Thermal Mass" And Why Is It Important?
That's right, we're going Bill Nye "The Science Guy" on this one!!! First, lets define thermal mass: "Thermal Mass is an ob...
I Need Help!
You've found the right place! You have problems, we've got solutions! DIY / Self-Help: https://support.d6labs.com/ Call it the D6 Lab...
How easy is it to install a sensor?
We've made the entire process as "peel and stick" as possible. Here is the entire process -from start to finish. Pair your sensor to...
How do I put my iPad to sleep?
Putting your iPad to sleep with a Home button Briefly press the top button until the screen turns off. This feature allows the device to save battery l...
How easy is it to install one of your kits?
We've made our kits as "peel and stick; fire and forget" as they come. No special tools or skills required. Let's cover the 5-step p...
Where do you get your alerting metrics from?
There are many questions about where we derive our default alert temperatures. Our temperatures are based on guidelines set forth by the Food and Drug Admi...