FAQs

Can I schedule alerts for equipment that is not always in use?
Answer
Wed, 25 Dec, 2019 at 5:29 PM
What Do I Do If I Think Sensor Equipment Needs To Be Replaced?
Q: What Do I Do If I Think Sensor Equipment Needs To Be Replaced? A: More than likely we've already started the Return Material Authorization (RMA)...
Mon, 6 Jan, 2020 at 7:43 PM
What Is "Thermal Mass" And Why Is It Important?
That's right, we're going Bill Nye "The Science Guy" on this one!!! First, lets define thermal mass: "Thermal Mass is an ob...
Fri, 24 Jan, 2020 at 2:15 PM
I Need Help!
You've found the right place! You have problems, we've got solutions! DIY / Self-Help: https://support.d6labs.com/ Call it the D6 Lab...
Wed, 29 Jan, 2020 at 2:23 PM
How easy is it to install a sensor?
We've made the entire process as "peel and stick" as possible. Here is the entire process -from start to finish. Pair your sensor to...
Thu, 12 Mar, 2020 at 12:15 PM
How do I put my iPad to sleep?
Putting your iPad to sleep with a Home button Briefly press the top button until the screen turns off. This feature allows the device to save battery l...
Mon, 9 Mar, 2020 at 10:28 AM
How easy is it to install one of your kits?
We've made our kits as "peel and stick;fire and forget" as they come. No special tools or skills required. Let's cover the 5-step pr...
Thu, 12 Mar, 2020 at 5:55 PM
Where do you get your alerting metrics from?
There are many questions about where we derive our default alert temperatures. Our temperatures are based on guidelines set forth by the Food and Drug Admi...
Tue, 28 Apr, 2020 at 6:12 PM