How-to Articles


How Do I Create A New Checklist In Whisker.io Portal?
Creating new Checklists via Whisker.io Portal's RIoT Administrative dashboard is easy with a little bit of planning. Before starting, most restaurants w...
How Can I Keep My Cold Storage Appliances Running Optimally?
We normally field this question for new customers at least once -and we love hearing it. It lets us know that the client's aren't solely worri...
How Do I Create A Shortcut to IoT Academy On My iPad/iPhone?
That's a great question and we're glad you asked! There are a few extra things you can do as well. Let's discuss them below! First, open yo...
How Do I Use D6 Lab's IoT Academy / Knowledge Base (KB)?
You may access D6 Lab's ever-growing knowledge base (KB) here: https://support.d6labs.com/ Search for key words: battery, checklist, disable, ...
How do I change a sensor/device/appliance name in Whisker.io?
Changing the name of a sensor/device/appliance is easy to do in Whisker.io. Let's discuss the steps below! Log into Whisker.io (your user in Whiske...
How Do I Create A Shortcut To Whisker.io On My iPad/iPhone?
That's a great question and we're glad you asked! There are a few extra things you can do as well. Let's discuss them below! First, open your ...
Whisker.io™: Role Management
Introduction Roles are used to give employees permission to access locations, dashboards and HMI's in reutrn allows them to complete various tasks i...
Whisker.io: Smart.Hub / Gateway - Troubleshoot/Restart/Reset
This article discusses the process of restarting or resetting a Whisker.io Smart.Hub/gateway. Instructions Step 1: Determine the Smart.Hub/gateway status...
Restaurant IoT (RIoT): Unfinished Order Access
Trying to place an order and didn't have the proper information at the time? Is the ordering system telling you that your information is already in use?...
FoodSafe.io: ThermoWorks Thermometer - Displaying Celcius (C)
We've had reports of ThermoWorks' Thermometer changing the temperature display units from Celsius to Fahrenheit. The only way this can occur is if s...