Modifying default alert metrics is an easy process with a little guidance. Always bear in mind, our default values are derived from FDA recommendations and our experience in this field.
First, let's get you to where alerts are managed:
- Log into https://app.whisker.io.
- Drill down into your location (either from the map or table view.
- Click on the Tables view and select the device in which you want to modify its alert.
- This view is broken down into three sections:
- Current Alerts
- Last Values
- Historical Values
- This view is broken down into three sections:
- In the Last Values, there are two places where you can access Alerts
- The gear icon on the speedometer-style widget or the "internal temperature" widget.
- The gear icon on the speedometer-style widget or the "internal temperature" widget.
- From the Edit Channel pop-up, click on the "View Alerts For This Channel" option.
- Dependent on your company and monitored devices/types, you may have one or more alerts configured. Most multi-alert devices are tiered in nature.
- Select the desired alert you wish to modify, then click the "Edit Selected Alert" button.
- The (3) main options most users want to modify are:
- Trigger Alert / Minutes: The time designated which must pass in relationship to the triggered threshold temperature.
- Message: This is the message that will be sent once the alert is triggered. Its message should reflect the metrics set for the alert. NOTE: text between percent signs %xxx% will auto-populate their respective values.
- Trigger/Threshold: is the temperature (with Trigger Alert/Minutes) the alert must exceed before sending the alert. NOTE: temperature thresholds are currently logged in Celsius (C).
- Save your changes once done. Changes take effect immediately.