Modifying default alert metrics is an easy process with a little guidance. Always bear in mind, our default values are derived from FDA recommendations and our experience in this field.

First, let's get you to where alerts are managed:

  • Log into
  • Drill down into your location (either from the map or table view.
  • Click on the Tables view and select the device in which you want to modify its alert.
    • This view is broken down into three sections:
      • Current Alerts
      • Last Values
      • Historical Values
  • In the Last Values, there are two places where you can access Alerts
    • The gear icon on the speedometer-style widget or the "internal temperature" widget.

  • From the Edit Channel pop-up, click on the "View Alerts For This Channel" option.

  • Dependent on your company and monitored devices/types, you may have one or more alerts configured. Most multi-alert devices are tiered in nature.
  • Select the desired alert you wish to modify, then click the "Edit Selected Alert" button.

  • The (3) main options most users want to modify are:
    • Trigger Alert / Minutes: The time designated which must pass in relationship to the triggered threshold temperature.
    • Message: This is the message that will be sent once the alert is triggered. Its message should reflect the metrics set for the alert. NOTE: text between percent signs %xxx% will auto-populate their respective values.
    • Trigger/Threshold: is the temperature (with Trigger Alert/Minutes) the alert must exceed before sending the alert. NOTEtemperature thresholds are currently logged in Celsius (C).

    • Save your changes once done. Changes take effect immediately.