Troubleshooting


Troubleshooting BlueTherm One Thermometer Pairing Issues
In rare instances where Bluetooth connections fail with FoodSafe.io™ Mobile App, you might need to reset your BlueTherm One thermometer's saved paired ...
Using Splashtop SOS For Remote Assistance
D6 Labs's employs the help from sos.splashtop.com for remote assistance on FoodSafe.io v2 on iPads. This document outlines the steps for usage. La...
My iPad shows connected to WiFi, but the shows "Unsecured Network".
This is not a D6 Labs or FoodSafe.io related issue. However, we are providing instructions from Apple's Support knowledge base. These third-party instr...
My ThermoWorks BlueTherm One thermometer shows "ERR"
Turning on your ThermoWorks BlueTherm One thermometer and having it display "ERR" like an error code can be unnerving. However, do not fret! This ...