FAQs

Where do I access the Whisker.io™ Portal Portal?
Q: Where do I access the Whisker.io™ Portal Portal?     A: Simply browse to: https://app.whisker.io and login with your username and password.
Tue, 26 Nov, 2019 at 5:28 PM
I'm getting alerts on appliances I already know about. Is there anything I can do?
Q: I'm getting alerts on appliances I already know about. Is there anything I can do?     A: There are several instances where this can occur. This ca...
Tue, 26 Nov, 2019 at 5:35 PM
I see your sensors are battery powered. Does this mean I will have to replace batteries?
Q: I see your sensors are battery powered. Does this mean I will constantly have to replace batteries? A: In short, no. While our sensors are indeed bat...
Tue, 26 Nov, 2019 at 5:39 PM
I'm getting too many alerts. What can I do?
We get this question quite a bit and sometimes in different forms. The results are always the same; "...Houston, we've got a problem...".  ...
Wed, 26 Feb, 2020 at 1:55 PM
Why do my alert messages have percent (%) signs in the text?
We use utilize a feature of our software that most people would know as "merge variables". They are basically call-tags that have the ability to p...
Tue, 4 Feb, 2020 at 12:42 PM
Where should I install my Whisker.Blocks sensors or Smart.Hub gateway?
That's a great question and we're glad you are here! Hopefully this article can help you make the best decision possible. Dependent on your ki...
Mon, 8 Jun, 2020 at 12:43 PM