FAQs

Frequently asked questions


My ThermoWorks thermometer and/or probe is broken. What do I do?
While we've provided our clients with the initial ThermoWorks TempTest Blue Bluetooth thermometer with the purchase of FoodSafe.io™, we do not stock rep...
My iPad is cracked and/or broken. What do I do?
Accidents happen. Here are best business practices for busted/broken iPads: First, limit or even stop usage of the iPad, dependent on damage. It's...
Do I have to update FoodSafe.io?
Technically speaking, yes. There are two ways to update FoodSafe.io on your iPad. Manually or automatically -but we prefer the automated way. Both methods r...
How do I force restart my iPad?
Force Restart iPad Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
FoodSafe.io: Who Gets Emailed FoodSafe.io Reports?
If your location allows or mandates that FoodSafe.io reports be emailed, there are a few prerequisites to know. We'll discuss them below: 1. Your Em...