FAQs

Frequently asked questions


Does D6 Labs Charge By The User For DFS Checklists?
Q: Does D6 Labs Charge By The User For DFS Checklists? A: No. We beleive that our partners should not be limited in restaurant coverage and oversight. ...
Why Are Some Dashboard Options Grayed Out in FoodSafe.io?
Q: Why are some Dashboard options grayed out? A: Some options might be grayed out for (2) primary reasons You have not purchased additional feature(s)...
What Are The Options Under Primary Navigation Shield Button / Circle In FoodSafe.io?
Q: What Are The Options Under Primary Navigation Shield Button / Circle In FoodSafe.io?     A: Starting from the upper-left and working clockwise: ...
What Do The Colums In Checklist Overview Mean?
Q: What Do The Colums In Checklist Overview Mean? A:  Overdue: Checklist(s) that are considered overdue by end-time settings and have not bee started....
What Does The Database Refresh Button Do?
Q: What Does The Database Refresh Button Do? A: The database refresh button is designed to pull down FoodSafe.io changes and configurations, such as a n...
What Do The Options In Configuration Overview Mean?
Q: What Do The Options In Configuration Overview Mean?     A: Let's cover the options below: App Permissions: Various features and modules o...
How Do I Get An Apple Account/ID?
Q: How Do I Get An Apple Account/ID? A: These instructions are provided by D6 Labs from Apple Inc’s website. D6 Labs' support team cannot assist in...
What All Is Required To Sync My Reports To The Cloud?
Q: What All Is Required To Sync My Reports To The Cloud? A: All of the items below must occur: The tablet must have a valid Wi-Fi (internet) connectio...
FoodSafe.io: What iPads Are Compatible With FoodSafe.io™?
Your best option is to purchase your iPad new from an Apple Store or Apple's website. However, used and refurbished iPads can be suitable to run Fo...
My iPad charges slow or battery life seems short. What can I do?
Your iPad can charge slow for various reasons. Accordingly, charging can get slow in some instances. We'll discuss the processes to help speed up the c...