Introduction
Many customers that purchase FoodSafe.io -our digital food safety checklist application, might be caught off guard during the first few weeks of usage. One of the most powerful, but yet misunderstood points of FoodSafe.io is, "...FoodSafe.io does not require an internet connection to complete food safety checklists...". While this statement is entirely true, many customers fail to connect their iPad to the local WiFi connection -which could cause other features of FoodSafe.io not to run properly.
Below, we've outlined the various features of FoodSafe.io -and whether or not that feature requires an internet connection.
| Function/Task | Internet Required? |
| Digital Food Safety Checklists | NO |
| Cloud Sync (pushing current data on the iPad to the cloud) | YES |
| Data Mirroring (pulling any new data from the cloud to the iPad) | YES |
| Emailing Completed Food Safety Checklists | YES |
| Generating Food Safety Reports | NO |
| Daily Checklist Status Updates | YES |
| Checklist Steps Linked to FridgeTrak.io | YES |
| Local Configuration Changes | NO |
| Completing Checklists | NO |
| Cold Storage Access* | YES |
| Hand Wash Access* | YES |
* Cold Storage and Hand Wash monitoring solutions must have been purchased and installed for these features to work. They'll be grayed-out if they're unavailable or if iPad does not have a valid internet connection.
The best solution is to doublecheck your iPad is connected to the local WiFi before launching FoodSafe.io or starting digital food safety checklists. It should also be a part of your daily workflow -just as we've outlined in our Daily Tasks flyer that shipped with each FoodSafe.io kit.
However, we understand that technology doesn't always work. Therefore, if your internet connection is temporarily unavailable, FoodSafe.io will still allow you to complete digital food safety checklists for the day(s). Just be sure to reconnect the iPad to the internet when the connection is restored.