Typically, the syncing process typically occurs during the setup process of FoodSafe.io. However, there could be some scenarios in which a ThermoWorks thermometer might require to be resynced to the FoodSafe.io application. Let's discuss the short steps below.

  1. Ensure that the FoodSafe.io app is launched and that the ThermoWorks BlueTherm One thermometer is on.
  2. Log into FoodSafe.io as a manager.
  3. Utilizing the navigation circle (FoodSafe.io shield), tap the configuration (gear) icon.

  4. Locate and tap the Temperature Probe option along the left-hand menu.
  5. If prompted to "Reconfigure Probe", select "Yes" 

  6. On the Temperature Probe wizard, tap "Start Scanning". This process should find and sync your thermometer to the app.

  7. Return to the home screen and FoodSafe.io and continue use as normal.

If you have continued issues with connectivity, check here or contact D6 Labs' Support team via 405.606.2224, Option #2, support@d6labs.comor ticket and well work with your towards resolution.