D6 Labs has opted to provide you with a quality, reliable and affordable ThermoWorks™ BlueTherm® One thermometer and probe tip as a convenience. While we’re able to troubleshoot Bluetooth connectivity issues between the thermometer and our application, we cannot troubleshoot, replace or repair ThermoWorks™ BlueTherm One thermometers, nor probe tips. The warranty for this equipment is solely supported by ThermoWorks™.

As a courtesy, we’ve provided ThermoWorks™ Service and Support Center Information below.



ThermoWorks™ Service and Support Center


For actual human help with any issue (pre- or post-purchase), please call us at 1-800-393-6434,
text us at 1-801-615-2170, or chat with us via the link at the bottom of the page.
You can also email us at orders@ThermoWorks.com or techsupport@ThermoWorks.com.
For help with commercial orders, email us at sales@ThermoWorks.com.

Our normal business hours are 6am to 7pm M-F, 9am to 4pm Saturdays (Mountain Time).
 Our chat and text hours are 8 am to 5 pm, Monday through Friday (Mountain Time).