Accidents happen.


Here are best business practices for busted/broken iPads:

  1. First, limit or even stop usage of the iPad, dependent on damage. It's not worth cutting your fingers or even worse, drop shards of glass around food and beverages.

  2. Second, contact your superior as soon as possible and let them know what happened. Trust us, bad news does not get better with time.

  3. Give us a call at 844.365.8647 or shoot us an email at support@d6labs.com to let us know. We'll help you take the right steps to get back up and running.

  4. Your team will need to order an iPad, ASAP. This can be a new or even used/refurbished device as long as it meets FoodSafe.io's compatibility requirements.

  5. Once the replacement iPad is received, you'll want to get it setup and configured pronto. You can learn more about that process here.