While we've provided our clients with the initial ThermoWorks TempTest Blue Bluetooth thermometer with the purchase of FoodSafe.io™, we do not stock replacement parts and we do not service/replace Bluetooth thermometers. This allows us to focus more on our clients and spend more time on improving our products and services.


Accordingly, ThermoWorks has made changes to their policy regarding reseller channels. This affects how we do business.


Therefore, any service, sales or support is managed solely by ThermoWorks. However, we've provided the links to ThermoWorks' equipment we recommend -and their complete contact information below as a courtesy.






ThermoWorks Service and Support Center

 

For actual human help with any issue (pre- or post-purchase), please call us at 1-800-393-6434,
text us at 1-801-615-2170.

You can also email us at orders@thermoworks.com or techsupport@thermoworks.com.
For help with commercial orders, email us at 
sales@thermoworks.com.

Our normal business hours are 6am to 7pm M-F, 9am to 4pm Saturdays (Mountain Time).
Our chat and text hours are 8 am to 5 pm, Monday through Friday (Mountain Time).


For more information, visit: https://www.thermoworks.com/ 



While we do not offer them with our initial offerings, ThermoWorks has a few optional BlueTherm One accessories that can extend your unit's life. They help with accidental drops and tough-usage areas.