While we've provided our clients with the initial ThermoWorks BlueTherm One Bluetooth thermometer with the purchase of FoodSafe.io™, we do not stock replacement parts and we do not service/replace Bluetooth thermometers. This allows us to focus more on our clients and spend more time on improving our products.


Therefore, any service, sales or support is managed solely by ThermoWorks. However, we've provided the links to the ThermoWorks equipment we recommend -as well as their complete contact below as a courtesy.




ThermoWorks Service and Support Center

 

For actual human help with any issue (pre- or post-purchase), please call us at 1-800-393-6434,
text us at 1-801-615-2170.

You can also email us at orders@thermoworks.com or techsupport@thermoworks.com.
For help with commercial orders, email us at
sales@thermoworks.com.

Our normal business hours are 6am to 7pm M-F, 9am to 4pm Saturdays (Mountain Time).
Our chat and text hours are 8 am to 5 pm, Monday through Friday (Mountain Time).


For more information, visit: https://www.thermoworks.com/