Q: Why are some Dashboard options grayed out?
A: Some options might be grayed out for (2) primary reasons
- You have not purchased additional feature(s) like hand wash or cold storage monitoring. Please contact sales at firstname.lastname@example.org or call 844.365.5647 | Option 1 to order these features/products.
- If you have purchased additional features and your options are still grayed out, they are pending a valid internet connection through wifi or hardwire.