Q: Why are some Dashboard options grayed out?

A: Some options might be grayed out for (2) primary reasons

  1. You have not purchased additional feature(s) like hand wash or cold storage monitoring. Please contact sales at sales@d6labs.com or call 844.365.5647 | Option 1 to order these features/products.
  2. If you have purchased additional features and your options are still grayed out, they are pending a valid internet connection through wifi or hardwire.