Whisker.io® Cloud Portal

Articles describing common tasks and usage for Whisker.io® portal.


How to create a new Whisker.io® portal account
Normally, D6 Labs will create an account for each new customer and provide the credentials via email to the account owner. However, if you have purch...
How to manage users and alert contacts
Introduction User accounts provide access to the Whisker.io® portal and its features.  You should provide a user account for each person that want to be...
How Do I Add A Contact To Sensor Alerts?
Contacts receive text and email messages when an alert condition exists.  This article will show you how to add a contact to a sensor alert. Note: An a...
Enterprise View - Monitor Your Entire Enterprise
The enterprise view provides an overview of the status of all locations that are being monitored.  This article will explain the enterprise view screen. ...
Location View - Detailed Analytics For All Devices At A Location
The location view provides multiple tools to visualize and analyze the data for Whisker.io® devices at a location. Location View The "Location Vie...
How To Use The Alert System
The Whisker.io® cloud platform includes a sophisticated alert system that can be used to send text and email notifications when user-specified conditions ex...
Why do my alert messages have percent (%) signs in the text?
We use utilize a feature of our software that most people would know as "merge variables". They are basically call-tags that have the ability to p...
I'm getting too many alerts. What can I do?
We get this question quite a bit and sometimes in different forms. The results are always the same; "...Houston, we've got a problem...".  ...
How To Use The Alert Snooze System
Introduction One of the more useful features of our alerting system is the ability to disable alerts temporarily to prevent notifications from being sen...
Whisker.io™ Portal: Alert Notes Console
Whisker.io's® Portal comes with a preconfigured Alert Notes console. This console allows users the ability to provide cause and resolution notes to ever...