FAQs


Can I schedule alerts for equipment that is not always in use?
Answer
Does My Sensor Or Equipment Need To Be Replaced?
Q: Does My Sensor Or Equipment Need To Be Replaced? A: More than likely we've already started the Return Material Authorization (RMA) process for yo...
What Is "Thermal Mass" And Why Is It Important?
That's right, we're going Bill Nye "The Science Guy" on this one!!! First, lets define thermal mass: "Thermal Mass is an obje...
I Need Help!
You've found the right place! You have problems, we've got solutions! DIY / Self-Help: https://support.d6labs.com/ Call it the D6 Labs&...
How easy is it to install a sensor?
We've made the entire process as "peel and stick" as possible. Here is the entire process -from start to finish. Pair your sensor to ...
How do I put my iPad to sleep?
Putting your iPad to sleep with a Home button Briefly press the top button until the screen turns off. This feature allows the device to save battery l...
How easy is it to install one of your kits?
We've made our kits as "peel and stick; fire and forget" as they come. No special tools or skills required. Let's cover the process be...
Where do you get your alerting metrics from?
There are many questions about where we derive our default alert temperatures. Our temperatures are based on guidelines set forth by the Food and Drug Admi...
Whisker.io: Monthly Check-up List
Every month, we strongly advise that you complete a monthly check of your system. We'll outline the things you need to review monthly. 1. Account Us...
FAQ: Whisker.io - What temperatures will your sensors work?
Q: "What temperatures will your sensors work?" A: As the sensors sit, self-contained and with an IP67 rating our sensors can work in the ha...